We at Phellisa Value our clients highly. Our team is friendly and well trained in customer service procedures making sure we exhibit the mentality that the customer is important and comes first.
We concentrate on uncovering the 2 important buying requirements from our clients which are; Logical and Emotional aspects. In this, we make sure to ask them the two fantastic questions 1. “What are you looking for in your holiday” and 2. “Why is that important to you” these two questions give us an overview of how to exceed our client’s expectations.
The greatest part of it all is that we become part of them from the minute of inquiry to the last minute they are back home. We normally have that personal touch in every step of the way to making sure our clients are happy and what they expected is even surpassed. We value our clients feedback after the holiday that will make us improve and offer more specialized services.
Find us on one of the largest booking platform: SafariBookings.com
That’s why at Phellisa we say “your perfect travel partner”